Cornwall Electric
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Welcome to Cornwall Electric

 

We proudly and safely distribute electricity to over 23,800 customers in the communities of Cornwall, South Glengarry, South Stormont, and the Ontario portion of the Mohawk Territory of Akwesasne. Cornwall Street Railway Light and Power Company Limited ("Cornwall Electric") is also responsible for the maintenance of the local electricity distribution system.

Our website provides you with access to a broad range of information, whether you are a residential or commercial customer. With a long history of serving our communities, Cornwall Electric takes great pride in providing professional service and competitive rates to our customers.

If you are unable to find the information you require within our website, or have further questions, please contact us at our Customer Service Centre at 613.932.0123. You can also reach our team of customer service representatives by completing our online contact form.

 

Recent News and Media

Unplanned Power Outage

Tuesday, June 15, 2021

Unplanned Power Outage – June 15
We are currently experiencing an unplanned power outage in the North end of Cornwall on Ross, McKenzie and Johnston.
Crews have been dispatched and are safely working to restore power in the area. Unfortunately, no ETA is available at this time. Further updates to follow.
 
 

Rate adjustment for Cornwall Electric Customers effective July 1, 2021

Tuesday, May 4, 2021

Media Release

Cornwall Electric Customers – Inflationary 2.3% rate increase effective July 1, 2021
 
For immediate release
 
May 4, 2021 (Cornwall, Ontario) - Cornwall Electric rates will increase 2.3% July 1, 2021. This will equate to an increase of $3.20 per month for a residential customer using 1000 kWh monthly.
 
Like all utilities in Ontario, the wholesale cost of electricity is passed through to customers. This cost represents approximately 80% of a customer’s total bill. Jackie Baird, Regional Manager of Cornwall Electric says, “The long-term contract in place   with Hydro Quebec is a wholesale contract and it has and continues to allow Cornwall Electric rates to be one of the lowest in surrounding electrical utilities and will continue to provide rate stability of energy prices and reliable electricity well into the future for their customers.”
 
The remaining 20% of the customer’s bill represents the distribution charges. These charges pay for operating expenses, system maintenance and equipment replacements to the Cornwall Electric electrical system to deliver safe and reliable supply of power to customers.
 
“Over the last number of years, Cornwall Electric has maintained fair and reasonable rates pursuant to the terms of its franchise, and rate adjustments have been in line with inflation. During the pandemic, Cornwall Electric is committed to supporting its customers while at the same time addressing the need for the utility to remain financially healthy,” Baird said. “And Cornwall Electric remains focused on making decisions in the best interest of the customers.” She said, "Cornwall Electric recognizes its role in working through COVID-19 with its customers, and has taken other steps in order to provide relief during this difficult time".
 
Typical customer bills fluctuate due to consumption changes related to temperature and seasonal changes. We encourage our customers to consider equal payment plan (EPP) if making the same payment over the full year for each bill is easier for a customer’s budget. Cornwall Electric continues to promote energy conservation in an effort to help customers reduce their energy bills. Customers are also reminded that bill payment assistance for eligible customers is available through the COVID-19 Energy Assistance Program (CEAP). Details are available at COVID-19 Energy Assistance Program (CEAP) - January 14, 2021 Update | Cornwall Electric.
 
We would also like to inform customers of our new e-billing platform, that is securely managed within our organization and offers customers an ability to view electronic bills, view and track electrical consumption and have instant access to their billing usage information. Details are available at: Sign Up | FortisONTARIO (cnpower.com).
 
Cornwall Electric supplies electricity to approximately   24,800   customers   in   the   City   of   Cornwall, South Glengarry, South Stormont, and the Ontario portion of the Mohawk Territory of Akwesasne.  It is a wholly owned subsidary of FortisOntario, headquartered in Fort Erie with operations in distribution and transmission serving approximately 66,000 customers in Fort Eire, Port Colborne, Cornwall, Gananoque and the Algoma District of Ontario. FortisOntario is 100% owned by Fortis Inc.  of St. John’s, Newfoundland. For more information on FortisOntario, please visit the corporate website at www.fortisontario.com
 
For further information, please contact:
Mrs. Jackie Baird Regional Manager Cornwall Electric Phone: (613) 932-0123 Ext. 4232
jackie.baird@cornwallelectric.com
 
 

Notice to Customers- Update to Press Release

Wednesday, March 24, 2021

Please see the following update to the March 17, 2021 press release here