Customer News & Media

Cornwall Electric is committed to keeping its customers informed about our current programs and services, any changes in our services that may affect them, and about our work in the community.

You will find our recent announcements and media releases listed below. If you have any questions, please contact us.

Important Information Notice - April, 2024

Effective May 1, 2024, the Ontario Energy Board’s (OEB) winter ban on electricity disconnections for non-payment of hydro bills by residential…

Charity Hockey Tournament

NEWS RELEASE For Immediate Release Second Annual Cornwall Electric Hockey Tournament for United Way Cornwall Electric is hosting a charity hockey…

Net metering information is now available

Net metering is available now.  Find out more here or go to the OEB website.

Annual Customer Satisfaction Survey - 2023

During the month of October, our partner vendor Utility Pulse will be conducting the annual customer satisfaction survey.  This is a phone based…

Major Event Day Report - April 5, 2023

On April 5, 2023 Cornwall Electric experienced a significant weather event, involving freezing rain and lightning. Over 60% of the customer base…

Effective July 1, 2023, Glen King Appointed President and CEO of FortisOntario

Gary Smith, Chair of the Board of FortisOntario, today announced the appointment of Glen King as President and Chief Executive Officer, FortisOntario…

Media Release - May 16, 2023

May 16, 2023 (Cornwall, Ontario) - Cornwall Electric rates will increase 1.67% on July 1, 2023. This will equate to an increase of $2.38 per month…

Ontario Electricity Rebate - May, 2022 update

The Ontario Electricity Rebate (“OER”) provides eligible customers with a 17% reduction on the amount of their bill before HST (O. Reg 363/16).…

Media Release - May 5, 2022

May 05, 2022 (Cornwall, Ontario) - Cornwall Electric rates will increase 1.53% on July 1, 2022. This will equate to an increase of $2.15 per month…

COVID-19 Small Business Relief (January, 2022)

The Ontario Business Costs Rebate Program provides eligible businesses with rebate payments up to 100 per cent on property taxes and energy costs, in…

July 2021 - Customer Information Update

Effective June 2, 2021 the Ontario Energy Board’s (OEB) extended winter ban on electricity disconnections for non-payment of hydro bills by…