24-Hour Emergency Service
Calls related to outages and electrical emergencies continue to be handled and dispatched on a 24-hour, 7 days per week basis.
CALL 844.701.9473
Customer Support
We are available to assist you via the following means:
- Residential and Small Commercial Customers:
- Cheques may be left in the secure drop box at our front door; however, we encourage you to take advantage of some of our convenient payment methods via:
Payment Options - Cornwall Electric
- We also encourage you to sign up at any time for e-Billing via our customer self-help portal at:
- This free service will allow you to:
- View all available bills (current and past)
- See all your power usage
- Notify you via email when the latest bill is ready
- Utilize smart forms to perform various activities online
- You can also reach us via the following:
- Email: cecustomer.service@cornwallelectric.com
- Phone: 613.932.0123
- Fax: 613.932.6498
- Contractors and Developers
- Please schedule an appointment with the specific company contact and call them when you arrive onsite the day of your meeting.
Jacqueline Baird, Regional, Manager
Phone: 613.932.0123
Fax: 613.932.6498
Andrea Celone, Supervisor, Customer Service
Phone: 613.932.0123
Fax: 613.932.6498
Online Inquiries
Please feel free to send us an inquiry using our online contact form.