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  • About Us
    • Corporate Governance
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      • Online Contact Form
  • Residential
    • About Your Utility Bill
    • New Accounts
    • Moving or Cancellation of Service
    • Landlords and Property Managers
    • Electricity Rates
    • Payment Options
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    • Cable Locates and Digging
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    • 24 Hour Emergency Service
    • Conditions of Service
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  • Seasonal
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    • About Your Utility Bill
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    • 24 Hour Emergency Service
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Alerts

Canada Post Service Delays - Go Paperless Billing Today!

Environment Canada Weather Alert

Environment Canada Weather Alert

Last update: October 15, 2025 - 11:08am

Canada Post has moved from a nationwide service disruption to rotating work interruptions. This means you may start to receive mail again, but delays are still expected due to processing backlogs. To avoid delays and late payment fees, we recommend…

More details

Last update: April 29, 2025 - 2:43pm

Environment Canada has issued the following alert for the Cornwall Area.Cornwall Electric is currently preparing for a severe weather event triggered by dangerous thunderstorms, high wind gusts and large hail. These conditions can lead to outages.. Never…

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Last update: March 28, 2025 - 3:08pm

March 28-2025 Environment Canada has issued the following alert for the Cornwall Area.Cornwall Electric is currently preparing for a severe weather event triggered by freezing rain. These conditions can lead to outages due to ice build-up and/or downed…

More details

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Residential

  • About Us
    • Corporate Governance
    • Customer News & Media
    • Community Involvement
    • Service Area Map
    • Contact
      • Online Contact Form
  • Residential
    • About Your Utility Bill
    • New Accounts
    • Moving or Cancellation of Service
    • Landlords and Property Managers
    • Electricity Rates
    • Payment Options
    • The Ontario Clean Energy Benefit
    • Cable Locates and Digging
    • Street Light Outage
    • 24 Hour Emergency Service
    • Conditions of Service
    • Ontario Electricity Support Program (OESP)
  • Seasonal
  • Commercial
    • About Your Utility Bill
    • New Accounts
    • Moving or Cancellation of Service
    • Landlords and Property Managers
    • Electricity Rates
    • Payment Options
    • The Ontario Clean Energy Benefit
    • Cable Locates and Digging
    • Street Light Outage
    • 24 Hours Emergency Service
    • Conditions of Service
  • Safety
    • Electrical Inspections
    • 24 Hour Emergency Service
    • Surge Protection
    • Cable Locates and Digging
    • Tree Trimming & Removal
    • Kid's Corner
  • Conservation
    • Electric Vehicles (EVs)
    • Renewable Generation
      • Net Metering
    • Load Capacity Map
  • Career Opportunities

New Accounts

If you are a new resident to the City of Cornwall, and need to establish an electrical account with Cornwall Electric please contact our Customer Service department by calling 613.932.0123 for information on what is required. A new account may be subject to a security deposit.

Application for Service form.

Visit our Contact page for Customer Service hours and directions to the Cornwall Electric office.

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Contact Information

Cornwall Electric 1001 Sydney Street Cornwall, Ontario K6H 3K1
Monday to Friday
8:30am - 4:30pm
24-Hour Emergency
1-844-701-WIRE (9473)
Customer Service
613-932-0123
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FortisOntario is a registered trademark of Fortis Inc. used under license

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