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  • About Us
    • Corporate Governance
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    • Contact
      • Online Contact Form
  • Residential
    • About Your Utility Bill
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    • Moving or Cancellation of Service
    • Landlords and Property Managers
    • Electricity Rates
    • Payment Options
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    • Cable Locates and Digging
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    • 24 Hour Emergency Service
    • Conditions of Service
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  • Seasonal
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    • About Your Utility Bill
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    • 24 Hour Emergency Service
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Alerts

Canada Post Service Disruption - Go Paperless Billing Today!

Environment Canada Weather Alert

Environment Canada Weather Alert

Last update: September 26, 2025 - 11:03am

During the current Canada Post strike, your mailed bills may be delayed. To avoid delays and late payment fees, we recommend signing up for paperless billing and paying online for faster, more reliable service. Switch to Paperless Billing Today! Enjoy…

More details

Last update: April 29, 2025 - 2:43pm

Environment Canada has issued the following alert for the Cornwall Area.Cornwall Electric is currently preparing for a severe weather event triggered by dangerous thunderstorms, high wind gusts and large hail. These conditions can lead to outages.. Never…

More details

Last update: March 28, 2025 - 3:08pm

March 28-2025 Environment Canada has issued the following alert for the Cornwall Area.Cornwall Electric is currently preparing for a severe weather event triggered by freezing rain. These conditions can lead to outages due to ice build-up and/or downed…

More details

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Residential

  • About Us
    • Corporate Governance
    • Customer News & Media
    • Community Involvement
    • Service Area Map
    • Contact
      • Online Contact Form
  • Residential
    • About Your Utility Bill
    • New Accounts
    • Moving or Cancellation of Service
    • Landlords and Property Managers
    • Electricity Rates
    • Payment Options
    • The Ontario Clean Energy Benefit
    • Cable Locates and Digging
    • Street Light Outage
    • 24 Hour Emergency Service
    • Conditions of Service
    • Ontario Electricity Support Program (OESP)
  • Seasonal
  • Commercial
    • About Your Utility Bill
    • New Accounts
    • Moving or Cancellation of Service
    • Landlords and Property Managers
    • Electricity Rates
    • Payment Options
    • The Ontario Clean Energy Benefit
    • Cable Locates and Digging
    • Street Light Outage
    • 24 Hours Emergency Service
    • Conditions of Service
  • Safety
    • Electrical Inspections
    • 24 Hour Emergency Service
    • Surge Protection
    • Cable Locates and Digging
    • Tree Trimming & Removal
    • Kid's Corner
  • Conservation
    • Electric Vehicles (EVs)
    • Renewable Generation
      • Net Metering
    • Load Capacity Map
  • Career Opportunities

New Accounts

If you are a new resident to the City of Cornwall, and need to establish an electrical account with Cornwall Electric please contact our Customer Service department by calling 613.932.0123 for information on what is required. A new account may be subject to a security deposit.

Application for Service form.

Visit our Contact page for Customer Service hours and directions to the Cornwall Electric office.

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Contact Information

Cornwall Electric 1001 Sydney Street Cornwall, Ontario K6H 3K1
Monday to Friday
8:30am - 4:30pm
24-Hour Emergency
1-844-701-WIRE (9473)
Customer Service
613-932-0123
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FortisOntario is a registered trademark of Fortis Inc. used under license

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