Cornwall Electric
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Welcome to Cornwall Electric

 

We proudly and safely distribute electricity to over 23,800 customers in the communities of Cornwall, South Glengarry, South Stormont, and the Ontario portion of the Mohawk Territory of Akwesasne. Cornwall Street Railway Light and Power Company Limited ("Cornwall Electric") is also responsible for the maintenance of the local electricity distribution system.

Our website provides you with access to a broad range of information, whether you are a residential or commercial customer. With a long history of serving our communities, Cornwall Electric takes great pride in providing professional service and competitive rates to our customers.

If you are unable to find the information you require within our website, or have further questions, please contact us at our Customer Service Centre at 613.932.0123. You can also reach our team of customer service representatives by completing our online contact form.

 

Recent News and Media

Cornwall Electric Customers – Rates remain stable 2.95% increase effective July 1, 2020

Wednesday, June 17, 2020

June 17, 2020 (Cornwall, Ontario) - Cornwall Electric rates will increase 2.95% July 1, 2020. This will equate to an increase of $3.95 per month for a residential customer using 1000 kWh monthly.

Like all utilities in Ontario, the wholesale cost of electricity is passed through to customers. This cost represents near 80% of a customer’s total bill. Jackie Baird, Regional Manager of Cornwall Electric says, “The long term contract in place with Hydro Quebec is a wholesale contract and it has and continues to allow Cornwall Electric rates to be one of the lowest in surrounding electrical utilities and will continue to provide rate stability of energy prices and reliable electricity well into the future for their customers.”

The remaining 20% of the customer’s bill represents the distribution charges. These charges pay for operating expenses, system maintenance and equipment replacements to the Cornwall Electric electrical system to deliver safe and reliable supply of power to customers.

Cornwall Electric promotes energy conservation. By conserving energy, customers can manage their monthly electricity costs and at the same time be a part of reducing the impact on the environment. One way to do this is to take advantage of the Affordability Fund Trust (AFT) Program. The program, funded by the government of Ontario, provides households with access to energy saving measures to help reduce their energy bills, free of charge. For more information on the AFT please visit www.affordabilityfund.org.

A typical electrical bill has its ups and downs as the seasons change. We encourage our customers to consider equal payment plan (EPP) if making the same payment over the full year for each bill is easier for a customer’s budget.

“Over the last number of years, Cornwall Electric has maintained fair and reasonable rates pursuant to the terms of its franchise, and rate adjustments have been in line with inflation. During the pandemic, Cornwall Electric is committed to supporting its customers while at the same time addressing the need for the utility to remain financially healthy,” Baird said. “And Cornwall Electric remains focused on making decisions in the best interest of the customers.” She said, “Under the franchise, the Company is allowed to adjust rates for 2020-2021 (by a 4.62% increase). Since the current economic climate is not conducive to implementing the allowed increase at this time, Cornwall Electric is implementing a 2.95% rate increase effective July 1 and will collect the balance of the rate adjustment in 2021 as part of the rate adjustment for that year.” Cornwall Electric recognizes its role in working through COVID-19 with its customers, and has taken other steps in order to provide relief during this difficult time.

Cornwall Electric supplies electricity to approximately 24,800 customers in the City of Cornwall, South Glengarry, South Stormont, and the Ontario portion of the Mohawk Territory of Akwesasne. It is a wholly owned subsidiary of FortisOntario, headquartered in Fort Erie with operations in distribution and transmission serving approximately 66,000 customers in Fort Erie, Port Colborne, Cornwall, Gananoque and the Algoma District of Ontario. FortisOntario is 100% owned by Fortis Inc. of St. John’s, Newfoundland. For more information on FortisOntario, please visit the corporate website at www.fortisontario.com.

For further information, please contact:
Mrs. Jackie Baird Regional Manager Cornwall Electric
Phone: (613) 932-0123 Ext. 4232
jackie.baird@cornwallelectric.com
 

Supporting Cornwall Electric customers during the COVID-19 outbreak

Tuesday, April 28, 2020

As an essential service provider, we continue to implement steps to ensure the health, safety and well-being of our employees, customers and the community. Here is what we're doing to assist our customers during this challenging time.

We are always here for you.

Click here for full COVID-19 update.

 

Fraud Awareness

Wednesday, March 25, 2020

Click here for more information.