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  • About Us
    • Corporate Governance
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      • Online Contact Form
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    • About Your Utility Bill
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    • Payment Options
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  • Seasonal
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Alerts

Canada Post Service Delays - Go Paperless Billing

Environment Canada Weather Alert

Environment Canada Weather Alert

Last update: May 23, 2025 - 3:55pm

Canada Post service delays may affect the delivery of your paper bills. It’s important to stay on top of bill payments, ensuring your bills are paid by the due date to avoid delays or late payment fees! Switch to Paperless Billing Today! Enjoy the…

More details

Last update: April 29, 2025 - 2:43pm

Environment Canada has issued the following alert for the Cornwall Area.Cornwall Electric is currently preparing for a severe weather event triggered by dangerous thunderstorms, high wind gusts and large hail. These conditions can lead to outages.. Never…

More details

Last update: March 28, 2025 - 3:08pm

March 28-2025 Environment Canada has issued the following alert for the Cornwall Area.Cornwall Electric is currently preparing for a severe weather event triggered by freezing rain. These conditions can lead to outages due to ice build-up and/or downed…

More details

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About Us

  • About Us
    • Corporate Governance
    • Customer News & Media
    • Community Involvement
    • Service Area Map
    • Contact
      • Online Contact Form
  • Residential
    • About Your Utility Bill
    • New Accounts
    • Moving or Cancellation of Service
    • Landlords and Property Managers
    • Electricity Rates
    • Payment Options
    • The Ontario Clean Energy Benefit
    • Cable Locates and Digging
    • Street Light Outage
    • 24 Hour Emergency Service
    • Conditions of Service
    • Ontario Electricity Support Program (OESP)
  • Seasonal
  • Commercial
    • About Your Utility Bill
    • New Accounts
    • Moving or Cancellation of Service
    • Landlords and Property Managers
    • Electricity Rates
    • Payment Options
    • The Ontario Clean Energy Benefit
    • Cable Locates and Digging
    • Street Light Outage
    • 24 Hours Emergency Service
    • Conditions of Service
  • Safety
    • Electrical Inspections
    • 24 Hour Emergency Service
    • Surge Protection
    • Cable Locates and Digging
    • Tree Trimming & Removal
    • Kid's Corner
  • Conservation
    • Electric Vehicles (EVs)
    • Renewable Generation
      • Net Metering
    • Load Capacity Map
  • Career Opportunities

Annual Customer Satisfaction Survey - 2024

Oct 1, 2024

During the month of October and November, our partner vendor Utility Pulse will be conducting the annual customer satisfaction survey.  This phone and online based survey gathers important feedback from you.  We are encouraging anyone contacted to participate.

Thank you
Customer Service

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Contact Information

Cornwall Electric 1001 Sydney Street Cornwall, Ontario K6H 3K1
Monday to Friday
8:30am - 4:30pm
24-Hour Emergency
1-844-701-WIRE (9473)
Customer Service
613-932-0123
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FortisOntario is a registered trademark of Fortis Inc. used under license

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