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Alerts

Canada Post Service Delays - Go Paperless Billing Today!

Environment Canada Weather Alert

Environment Canada Weather Alert

Last update: October 15, 2025 - 11:08am

Canada Post has moved from a nationwide service disruption to rotating work interruptions. This means you may start to receive mail again, but delays are still expected due to processing backlogs. To avoid delays and late payment fees, we recommend…

More details

Last update: April 29, 2025 - 2:43pm

Environment Canada has issued the following alert for the Cornwall Area.Cornwall Electric is currently preparing for a severe weather event triggered by dangerous thunderstorms, high wind gusts and large hail. These conditions can lead to outages.. Never…

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Last update: March 28, 2025 - 3:08pm

March 28-2025 Environment Canada has issued the following alert for the Cornwall Area.Cornwall Electric is currently preparing for a severe weather event triggered by freezing rain. These conditions can lead to outages due to ice build-up and/or downed…

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About Us

  • About Us
    • Corporate Governance
    • Customer News & Media
    • Community Involvement
    • Service Area Map
    • Contact
      • Online Contact Form
  • Residential
    • About Your Utility Bill
    • New Accounts
    • Moving or Cancellation of Service
    • Landlords and Property Managers
    • Electricity Rates
    • Payment Options
    • The Ontario Clean Energy Benefit
    • Cable Locates and Digging
    • Street Light Outage
    • 24 Hour Emergency Service
    • Conditions of Service
    • Ontario Electricity Support Program (OESP)
  • Seasonal
  • Commercial
    • About Your Utility Bill
    • New Accounts
    • Moving or Cancellation of Service
    • Landlords and Property Managers
    • Electricity Rates
    • Payment Options
    • The Ontario Clean Energy Benefit
    • Cable Locates and Digging
    • Street Light Outage
    • 24 Hours Emergency Service
    • Conditions of Service
  • Safety
    • Electrical Inspections
    • 24 Hour Emergency Service
    • Surge Protection
    • Cable Locates and Digging
    • Tree Trimming & Removal
    • Kid's Corner
  • Conservation
    • Electric Vehicles (EVs)
    • Renewable Generation
      • Net Metering
    • Load Capacity Map
  • Career Opportunities

2025 Customer Satisfaction Survey

Oct 1, 2025
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During the October 2025, our trusted partner UtilityPULSE will be conducting our annual customer satisfaction survey. This phone and online based survey gathers important feedback from you. If you're randomly contacted, we encourage you to take part and share your thoughts. Thank you for helping us serve you better!

Customer Service - Cornwall Electric

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Contact Information

Cornwall Electric 1001 Sydney Street Cornwall, Ontario K6H 3K1
Monday to Friday
8:30am - 4:30pm
24-Hour Emergency
1-844-701-WIRE (9473)
Customer Service
613-932-0123
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©2025 Cornwall Electric

FortisOntario is a registered trademark of Fortis Inc. used under license

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